HOUSTON — MP2 Energy, a subsidiary of Shell Energy North America, has been recognized by Energy Research Consulting Group (ERCG) for its excellence in the power and renewables industries. The Houston-based electricity provider earned the number one spot in both “Overall Satisfaction” and “Ease of Doing Business” this year in ERCG’s annual survey that assesses companies in retail energy markets and reviews the value they offer based on categories such as execution speed, consistency, market knowledge and competitive pricing.
MP2 Energy’s rank in both categories showed improvements from the previous year, moving from second and seventh on the list, respectively, to the coveted top spots. The company was also ranked second for “Customer Service,” reflecting its commitment to customer satisfaction year over year.
“We are honored to be ranked #1 for overall satisfaction and ease of doing business this year because this recognition reflects that we are staying true to our core values as a company. Building relationships with our clients is at the heart of our philosophy and will continue to be our number one priority as we continue to expand our offerings.”Says Matthew Adams, President of MP2 Energy.
To recognize the businesses that meet its high standards and offer the highest quality to their customers, ERCG conducts numerous survey-based studies on competitive retail energy market participants, including their annual survey to assess aggregators, brokers and consultants (ABCs) in the retail energy markets (REMs). With their industry-leading survey response counts, ERCG’s results are the most definitive and representative in the market today.
Since 2009, MP2 Energy has prioritized customer satisfaction in its overall business philosophy and continues to stay committed to offering every client exceptional service.
Source: MP2 Energy
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