Hansen Technologies is a leading global provider of customer care, billing and data management systems. With deep expertise, the flexibility and power of Hansen products deliver a leading customer experience in four major industry sectors: energy (utilities), water, pay-tv and telecommunications (including mobile).
The Hansen SolutionsCX Business Process Outsourcing (BPO) team offers first-hand experience in the retail energy market: retail back-office operations, customer care, information technology and remittance processing.
Taking the Complexity out of Complex Billing. The Hansen NirvanasoftCX modular suite is designed to fulfill the needs of both regulated and deregulated markets. With Smart Grid plug-in to support smart-grid requirements and Complex Billing plug-in to support highly complex and dynamic rates structures for both C&I and residential customers
With over 40 years’ experience, Hansen solutions enable clients to streamline and optimize critical billing, operational processes and every aspect of multi-play bundles, providing one unified view of their customer. Hansen Technologies has over 1000 experts across offices in Denmark, Sweden, Finland, Norway, UK, USA, China, Australia, New Zealand, Argentina and South Africa.